Page Title

Manage Your Account

How do I update my details?


I've forgotten my password, how do I get a reminder?


Why do I have to register?


How do I create an account?


Do you store any information about me?


Dispatch & Delivery

What delivery options are available?


How do I change the delivery address after I've placed the order?


Can I deliver to a different delivery address?


How much is delivery to ...?


How is my order shipped?


How long will it take?



Where do you deliver to?

Can I pay extra to get my order faster?


How is my order packaged?


Do you offer plain packaging?


Where is my order?


Can you send me samples in the post?


Click "Sign in" at the top to access to your account, then click "Your Details". You'll be able to change your name, address and contact details. Visit "Settings" to change your username or password, or to update your preferences on how we contact you.


Don't worry, it happens to us all. Click "Sign in" at the top. When you get to the Sign In screen, look for the link "Did you forget your password? Click here for help." Follow the link, then enter your email address and we'll send you a new password in a few minutes.


We hope you'll have a long and happy relationship with Flyerzone. We ask you to register so that we can keep all your designs and files in a safe password-protected area. That means other people won't have access to designs you create, or your order history.


Simply click "Register" at the top of the screen. We only need you're a few details and you're done. Once you register, you'll be able to order and upload your pictures and documents to your Files & Images folder.


Yes, please read our Privacy Policy which explains what we store and how we use it.



Depending on your budget and your time schedule, you can either choose to have your print delivered the day after it has finished being printed (Standard Next Day Delivery) or you can pick our Saver Delivery option, which is free and means your order will be delivered 3 days after it has been printed. The price of our Standard Delivery depends on the weight of your order.


If you need to change the address you want your order delivered to, we can usually do this at any time while your order is 'in progress'. After your order is complete, it's too late to change. If you have an 'order in progress' which you'd like to change, please 'Contact Us' and tell us the address you'd like to send it to. We charge £10+VAT for this service, plus any delivery charge differences.


Sure. When you checkout, you can choose to deliver to your invoice address, any alternative from your Address Book, or you can enter a new delivery address.


We charge delivery based on the total weight of your order. You can get a quick estimate by adding an item to your basket. Next Day (Standard) Delivery starts at just £4.99.


Your order will be delivered by our preferred partners TNT. They publish on-time performance of 99%, so if "1 in a 100" is too risky for you, please contact us to discuss delivering your order by dedicated vehicle. A variety of services are available, depending on your chosen delivery address. You'll see these in your shopping basket.


We'll work as quickly as you need us to. Each item has a fast guaranteed turnaround - add it to your basket to see what's available. Choose the service level you need, which sets how quickly we work - our Priority Service is fastest. If you're not in a rush, save money with our Economy Service.


We can deliver to anywhere in the UK. If you need a delivery further afield, please contact us.


Once your order has started production it's not possible to speed up the production time. However, if you chose 'Saver Delivery (3 days), it's still possible to switch to Standard Delivery (next day).


Your order will be despatched in unmarked boxes. However, it is a requirement of our carrier that Flyerzone will appear as the sender on the shipping label.


Your order will be despatched in unmarked boxes. However, it is a requirement of our carrier that Flyerzone will appear as the sender on the shipping label.


"Sign in" to your account and click on the "Orders" tab at the top. You'll see "Your Orders In Progress" and in the "Progress" column you can keep track of where we're up to. Click through to the job you want to check and you'll see a link to TNT's tracking website. Click the link and you'll see where your consigment is.


Please contact us to request a sample pack.